Privacy Policy

Seller:

Name: Jalumalu, s.r.o.

Correspondence Address: 

Identification Number: 09248242

Sale of goods and educational online courses through the online store located at: www.jansel.cz

INTRODUCTORY PROVISIONS

1.1. These terms and conditions (hereinafter referred to as „Terms“) of the company with identification number 09643290 govern, in accordance with Section 1751, paragraph 1 of Act No. 89/2012 Coll., Civil Code (hereinafter referred to as „Civil Code“), the mutual rights and obligations of the contracting parties arising in connection with or based on the purchase agreement (hereinafter referred to as „Purchase Agreement“) concluded between the Seller and another natural person (hereinafter referred to as „Buyer“) via the Seller’s online store. The online store is operated by the Seller on the website located at www.jansel.cz (hereinafter referred to as „Website“), through the interface of the website (hereinafter referred to as „Store Interface“).

1.2. The Terms do not apply in cases where the person intending to purchase goods from the Seller is a legal entity or a person acting when ordering goods in the course of their business activities or in the course of their self-employment.

1.3. Provisions differing from the Terms may be agreed upon in the Purchase Agreement. Deviating provisions in the Purchase Agreement take precedence over the provisions of the Terms.

1.4. The provisions of the Terms are an integral part of the Purchase Agreement. The Purchase Agreement and the Terms are drawn up in the Czech language. The Purchase Agreement can be concluded in the Czech language.

1.5. The wording of the Terms may be changed or supplemented by the Seller. This provision does not affect the rights and obligations arising during the validity of the previous wording of the Terms.

CONCLUSION OF THE PURCHASE AGREEMENT

3.1. All presentations of goods placed in the Store Interface are for informational purposes and the Seller is not obliged to conclude a Purchase Agreement regarding this goods. The provision of Section 1732, paragraph 2 of the Civil Code shall not apply.

3.2. The Store Interface contains information about the goods, including the prices of individual goods. Prices of goods are stated including value added tax and all related fees. The prices of goods remain valid for as long as they are displayed in the Store Interface. This provision does not limit the Seller’s ability to conclude a Purchase Agreement under individually agreed conditions.

3.4. To order goods, the Buyer fills out the order form in the Store Interface. The order form contains, in particular, information about:

3.4.1. the ordered goods (the ordered goods are „added“ by the Buyer to the electronic shopping cart of the Store Interface),

3.4.2. the method of payment of the purchase price of the goods, data about the required method of delivery of the ordered goods, and

3.4.3. information about the costs associated with the delivery of goods (hereinafter collectively referred to as „Order“).

3.5. Before sending the Order to the Seller, the Buyer is allowed to check and change the data entered in the Order, including the possibility for the Buyer to identify and correct errors made when entering data into the Order. The Order is sent by the Buyer to the Seller by clicking on the button „Submit Order“. The data stated in the Order are considered correct by the Seller.

3.6. Sending the Order is considered an act of the Buyer that unmistakably identifies the ordered goods, the purchase price, the identity of the Buyer, the method of payment of the purchase price, and is a binding proposal for the Purchase Agreement for the contracting parties. The condition for the validity of the Order is the completion of all mandatory data in the order form, familiarization with these Terms on the Website, and the Buyer’s confirmation that they have familiarized themselves with these Terms.

3.9. The proposal for the Purchase Agreement in the form of an Order is valid for fifteen days.

3.10. The contractual relationship between the Seller and the Buyer arises upon delivery of the acceptance of the Order (acceptance), sent by the Seller to the Buyer’s email address.

3.11. If any of the requests stated in the Order cannot be fulfilled by the Seller, the Seller will send the Buyer a modified offer to the Buyer’s email address, indicating possible variants of the Order and requesting the Buyer’s opinion.

3.12. The modified offer is considered a new proposal for the Purchase Agreement and the Purchase Agreement is concluded only upon acceptance by the Buyer via email.

3.13. The Buyer agrees to use remote communication means when concluding the Purchase Agreement. The costs incurred by the Buyer when using remote communication means in connection with the conclusion of the Purchase Agreement (costs for internet connection, costs for phone calls) shall be borne by the Buyer, with these costs not differing from the basic rate.

PRICE OF GOODS AND PAYMENT TERMS

4.1. The price of the goods and any costs associated with the delivery of goods under the Purchase Agreement can be paid by the Buyer to the Seller in the following ways:

4.1.2 By bank transfer to the Seller’s account in Euros No. 2401869857/2010, maintained by Fio banka, a.s. (hereinafter referred to as „Seller’s account“);

4.1.3. By credit card;

4.2. Together with the purchase price, the Buyer is obliged to pay the Seller the costs associated with packaging and delivery of the goods in the agreed amount. Unless expressly stated otherwise, the purchase price also includes the costs associated with the delivery of the goods.

4.3. The Seller does not require an advance payment or any similar payment from the Buyer. This does not affect the provision of Article 4.6 of the Terms regarding the obligation to pay the purchase price of the goods in advance.

4.5. In the case of a cashless payment, the Buyer is obliged to pay the purchase price of the goods together with the indication of the variable symbol of the payment. In the case of a cashless payment, the Buyer’s obligation to pay the purchase price is fulfilled at the moment the relevant amount is credited to the Seller’s account.

4.6. The Seller is entitled, especially in the case where the Buyer does not confirm the Order additionally (Article 3.6), to require payment of the entire purchase price before sending the goods to the Buyer. The provision of Section 2119, paragraph 1 of the Civil Code shall not apply.

4.7. Any discounts on the price of goods provided by the Seller to the Buyer cannot be combined.

4.8. If it is customary in business or stipulated by generally binding legal regulations, the Seller will issue a tax document – invoice regarding payments made based on the Purchase Agreement to the Buyer. The Seller is a VAT payer. The tax document – invoice will be issued by the Seller to the Buyer after payment of the price of the goods and sent electronically to the Buyer’s email address.

WITHDRAWAL FROM THE PURCHASE AGREEMENT

5.1. The Buyer acknowledges that under the provisions of Section 1837 of the Civil Code, it is not possible to withdraw from the Purchase Agreement, among other things:

5.1.1. for the supply of goods that have been modified according to the wishes of the Buyer or for their person

5.1.2. for the supply of goods that are subject to rapid decay, as well as goods that have been irrevocably mixed with other goods after delivery,

5.1.3. for the supply of goods in a sealed package that the Buyer has unsealed and for hygienic reasons cannot be returned,

5.1.4. for the supply of audio or video recordings or computer programs if the original packaging has been breached,

5.2. Unless it is a case referred to in Article 5.1 or another case where withdrawal from the Purchase Agreement is not possible, the Buyer has the right to withdraw from the Purchase Agreement in accordance with the provisions of Section 1829, paragraph 1 of the Civil Code within fourteen (14) days from the receipt of the goods, provided that if the subject of the Purchase Agreement is several types of goods or delivery of several parts, this period runs from the day of receipt of the last delivery of goods. Withdrawal from the Purchase Agreement must be sent to the Seller within the period specified in the previous sentence.

5.3. The withdrawal from the Purchase Agreement can be sent by the Buyer via email communication to podpora@jansel.cz. The provisions of Article 11 of these Terms apply to the delivery of withdrawal from the Agreement.

5.4. In the case of withdrawal from the Purchase Agreement under Article 5.2 of the Terms, the Purchase Agreement is canceled from the beginning. The goods must be returned to the Seller within fourteen (14) days from the withdrawal from the Agreement. If the Buyer withdraws from the Purchase Agreement, the Buyer bears the costs associated with returning the goods to the Seller, even in cases where the goods cannot be returned due to their nature by the usual postal route.

5.5. In the case of withdrawal from the Agreement under Article 5.2 of the Terms, the Seller will return the funds received from the Buyer within fourteen (14) days from the withdrawal from the Purchase Agreement to the Buyer, using the same method as the Seller received from the Buyer. The Seller is also entitled to return the performance provided to the Buyer already upon the return of the goods by the Buyer or in another way, if the Buyer agrees and does not incur further costs. If the Buyer withdraws from the Purchase Agreement, the Seller is not obliged to return the received funds to the Buyer before the Buyer returns the goods or proves that they have sent the goods to the Seller.

5.6. The Seller is entitled to unilaterally set off the claim for damages incurred on the goods against the Buyer’s claim for the return of the purchase price.

5.7. Until the goods are received by the Buyer, the Seller is entitled to withdraw from the Purchase Agreement at any time. In this case, the Seller will return the purchase price to the Buyer without undue delay, using a cashless transfer to the account designated by the Buyer.

5.8. If a gift is provided to the Buyer together with the goods, the gift agreement between the Seller and the Buyer is concluded with the condition that if the Buyer withdraws from the Purchase Agreement, the gift agreement regarding such a gift becomes ineffective, and the Buyer is obliged to return the provided gift together with the goods to the Seller.

5.9. Contact details of the Seller. Delivery address: Massea Massage Academy s.r.o., Sedlákova 965, 674 01 Třebíč

TRANSPORT AND DELIVERY OF GOODS

6.1. If the method of transport is agreed upon based on a special request from the Buyer, the Buyer bears the risk and any additional costs associated with this method of transport.

6.2. If the Seller is obliged to deliver goods to a place designated by the Buyer in the Order, the Buyer is obliged to accept the goods upon delivery.

6.3. If, for reasons on the part of the Buyer, it is necessary to deliver the goods repeatedly or in a different way than stated in the Order, the Buyer is obliged to pay the costs associated with the repeated delivery of the goods or the costs associated with a different method of delivery.

6.4. Upon receipt of the goods from the carrier, the Buyer is obliged to check the integrity of the packaging of the goods and report any defects immediately to the carrier. In the case of detecting a breach of packaging indicating unauthorized entry into the shipment, the Buyer is not obliged to accept the shipment from the carrier.

6.5. Most goods are delivered within 2-3 days from the receipt of funds to our account. The exact delivery time is indicated individually for each product.

RIGHTS FROM DEFECTIVE PERFORMANCE

7.1. The rights and obligations of the contracting parties regarding rights from defective performance are governed by the relevant generally binding regulations (especially the provisions of Sections 1914 to 1925, 2099 to 2117, and 2161 to 2174 of the Civil Code).

7.2. The Seller is liable to the Buyer that the goods do not have defects upon receipt. In particular, the Seller is liable to the Buyer that at the time the Buyer received the goods:

7.2.1. the goods have the properties that the parties agreed upon, and if there is no agreement, have such properties that the Seller or manufacturer described or that the Buyer expected with regard to the nature of the goods and based on advertising conducted by them,

7.2.2. the goods are suitable for the purpose that the Seller indicates for their use or for which goods of this kind are usually used,

7.2.3. the goods correspond to the quality or execution of the agreed sample or template, if the quality or execution was determined according to the agreed sample or template,

7.2.4. the goods are in the appropriate quantity, measure, or weight, and

7.2.5. the goods meet the requirements of legal regulations.

7.3. The provisions set out in Article 7.2 of the Terms shall not apply to goods sold at a lower price for a defect for which a lower price was agreed, for wear and tear of the goods caused by their usual use, for used goods for a defect corresponding to the degree of use or wear that the goods had at the time of receipt by the Buyer, or arising from the nature of the goods.

7.5. Rights from defective performance are asserted by the Buyer with the Seller at the address of their establishment, where the acceptance of the complaint is possible with regard to the range of goods sold, or at the registered office or place of business. The moment of asserting the complaint is considered the moment when the Seller has received the complained goods from the Buyer.

7.6. Other rights and obligations of the parties related to the Seller’s liability for defects may be governed by the Seller’s complaint procedure.

OTHER RIGHTS AND OBLIGATIONS OF THE CONTRACTING PARTIES

8.1. The Buyer acquires ownership of the goods by paying the full purchase price of the goods.

8.2. The Seller is not bound by any codes of conduct in relation to the Buyer in the sense of Section 1826, paragraph 1, letter e) of the Civil Code.

8.3. The Seller ensures out-of-court resolution of consumer complaints via electronic address. The Seller will send information about the resolution of the Buyer’s complaint to the Buyer’s email address.

8.4. The Seller is authorized to sell goods based on a business license. Business control is carried out by the relevant trade office within its jurisdiction. The Office for Personal Data Protection supervises the area of personal data protection. The Czech Trade Inspection Authority performs supervision over compliance with Act No. 634/1992 Coll., on Consumer Protection, as amended.

8.5. The Buyer hereby assumes the risk of change of circumstances in the sense of Section 1765, paragraph 2 of the Civil Code.

PROTECTION OF PERSONAL DATA

The Seller declares that all personal data is confidential, will be used only to fulfill the contract with the Buyer, for the Seller’s marketing activities (including those carried out with the Seller’s contractual partners), and to verify the creditworthiness, reliability, and payment morale of the Buyer. Based on this verification, the Seller may make a special offer to the Buyer. None of the provided personal data will otherwise be disclosed, provided to third parties, etc., except for the situations mentioned below and those related to the distribution or payment transactions related to the ordered goods (disclosure of name, account number, and delivery address), or special marketing actions. The Seller acts in such a way that the data subject does not suffer harm to their rights, especially to the right to preserve human dignity, and also takes care to protect against unauthorized interference in the private and personal life of the data subject. All personal data voluntarily provided by the Buyer to the Seller for the purpose of fulfilling the order, the Seller’s marketing activities, and the verification of the Buyer’s reliability and payment morale are collected, processed, and stored in accordance with applicable laws of the Czech Republic, especially Act No. 101/2000 Coll., on the Protection of Personal Data, as amended. This includes, in particular, name, surname, address, date of birth and/or birth number, phone number, email address, signature, or biometric signature. The Buyer gives the Seller their consent to the collection and processing of these personal data for the purposes of fulfilling the subject of the concluded Purchase Agreement, for marketing purposes of the Seller (especially for sending commercial messages, including through third parties), and for the purpose of verifying their reliability and payment morale, until the time of written expression of the Buyer’s disagreement with this processing sent to the address Massea Massage Academy s.r.o., Chudenická 1059/30, Hostivař, 102 00 Praha. For a written expression in this case, electronic form is considered, especially via email at podpora@jansel.cz.

The Buyer acknowledges that they voluntarily provide their personal data disclosed to jansel.cz for marketing purposes. The consent to the processing of personal data granted for marketing purposes is valid for a period of 3 years, but no later than until the Buyer withdraws their consent.

In the context of the complaint procedure, the following data is required from customers: name, surname, address, phone number, email, and signature or biometric signature. All such obtained personal data is processed exclusively for the purpose necessary for the resolution of the complaint and in accordance with Act No. 101/2000 Coll., on the Protection of Personal Data, as amended.

The Buyer has the right to access their personal data and the right to correct them, including the right to request an explanation and removal of the defective state and other legal rights to these data.

9.1. The protection of personal data of the Buyer, who is a natural person, is provided by Act No. 101/2000 Coll., on the Protection of Personal Data, as amended.

9.2. The Buyer agrees to the processing of their personal data: name and surname, residential address, identification number, tax identification number, email address, phone number, and (hereinafter collectively referred to as „Personal Data“).

9.3. The Buyer agrees to the processing of personal data by the Seller for the purposes of fulfilling the rights and obligations arising from the Purchase Agreement and for the purposes of maintaining a user account. If the Buyer does not choose another option, they also agree to the processing of personal data by the Seller for the purposes of sending information and commercial messages to the Buyer. Consent to the processing of personal data in its entirety according to this article is not a condition that would itself prevent the conclusion of the Purchase Agreement.

9.4. The Buyer acknowledges that they are obliged to provide their personal data (when registering, in their user account, when ordering made from the Store Interface) accurately and truthfully and that they are obliged to inform the Seller without undue delay about any changes to their personal data.

9.5. The processing of the Buyer’s personal data may be entrusted by the Seller to a third party as a processor. Except for persons transporting the goods, the Seller will not provide personal data to third parties without the prior consent of the Buyer.

9.6. Personal data will be processed for an indefinite period. Personal data will be processed in electronic form automatically or in printed form non-automatically.

9.7. The Buyer confirms that the provided personal data is accurate and that they have been informed that the provision of personal data is voluntary.

9.8. If the Buyer believes that the Seller or the processor (Article 9.5) is processing their personal data in a manner that is contrary to the protection of the Buyer’s private and personal life or in violation of the law, especially if the personal data is inaccurate in relation to the purpose of its processing, they may:

9.8.1. request an explanation from the Seller or the processor,

9.8.2. request that the Seller or the processor remove such a state.

9.9. If the Buyer requests information about the processing of their personal data, the Seller is obliged to provide this information. The Seller has the right to request a reasonable fee for providing the information according to the previous sentence, which does not exceed the costs necessary for providing the information.

SENDING COMMERCIAL MESSAGES AND STORING COOKIES

10.1. The Buyer agrees to receive information related to the goods, services, or business of the Seller at the Buyer’s email address and further agrees to receive commercial messages from the Seller at the Buyer’s email address.

10.2. The Buyer agrees to the storage of so-called cookies on their computer. If the purchase on the website can be made and the Seller’s obligations from the Purchase Agreement can be fulfilled without the storage of so-called cookies on the Buyer’s computer, the Buyer can withdraw their consent at any time as stated in the previous sentence.

DELIVERY

11.1. Notifications regarding the Seller’s and Buyer’s relationships, especially regarding the withdrawal from the Purchase Agreement, must be delivered by mail in the form of a registered letter unless otherwise stipulated in the Purchase Agreement. Notifications are delivered to the respective contact address of the other party and are considered delivered and effective at the moment of their delivery via mail, except for notifications of withdrawal from the Agreement made by the Buyer, where the withdrawal is effective if the Buyer’s notification is sent within the withdrawal period.

11.2. A notification whose receipt was refused by the addressee, which was not picked up during the storage period, or which was returned as undeliverable is also considered delivered.

11.3. The contracting parties may mutually deliver ordinary correspondence via electronic mail to the email address provided in the Buyer’s user account or provided by the Buyer in the Order, or to the address stated on the Seller’s website.

11.4. Contact details of the Seller: Delivery address: Massea Massage Academy s.r.o., Sedlákova 965, 674 01 Třebíč

FINAL PROVISIONS

12.1. If the relationship established by the Purchase Agreement contains an international (foreign) element, the parties agree that the relationship shall be governed by Czech law. This does not affect the consumer’s rights arising from generally binding legal regulations.

12.2. If any provision of the Terms is invalid or ineffective, or becomes so, the invalid provision shall be replaced by a provision whose meaning is as close as possible to the invalid provision. The invalidity or ineffectiveness of one provision does not affect the validity of the other provisions. Changes and supplements to the Purchase Agreement or the Terms require written form.

12.3. The Purchase Agreement, including the Terms, is archived by the Seller in electronic form and is not accessible.

12.5. The images and videos on the site jansel.cz are for illustrative purposes only.

Email address: podpora@jansel.cz

Warranty and Complaints

This complaint procedure has been prepared in accordance with the provisions of Act No. 89/2012 Coll., Civil Code, and Act No. 634/1992 Coll., on Consumer Protection, as amended (hereinafter referred to as „the Law“) and relates to consumer goods (hereinafter referred to as „Goods“) for which rights of the Buyer under liability for defects are asserted during the warranty period (hereinafter referred to as „Complaint“).

The complaint procedure is an integral part of the General Terms and Conditions. By concluding the Purchase Agreement, the Buyer expresses consent to the General Terms and Conditions and this Complaint Procedure and confirms that they have been properly acquainted with them.

The customer of the online store is either a Buyer-consumer in the sense of Section 2, paragraph 1, letter a) of Act No. 634/1992 Coll. on Consumer Protection (hereinafter referred to as „Buyer-consumer“) or a Buyer-entrepreneur who acts in the course of their business activities when concluding and fulfilling the contract (hereinafter referred to as „Buyer-entrepreneur“). Buyer-consumer and Buyer-entrepreneur are hereinafter collectively referred to as „Buyer“.

A warranty period of 24 months is provided for consumer goods (Buyer-consumer) or 12 months for entrepreneurs (Buyer-entrepreneur).

The online store www.jansel.cz provides a warranty on goods according to generally applicable regulations for the period specified by law.

The Buyer is obliged to assert a complaint immediately after discovering a discrepancy with the Purchase Agreement (defect of the goods).

For the purpose of a defect, you can complain about the goods, for example, if:

• the goods are damaged, non-functional

• you received different goods than you ordered (e.g., there was a mix-up of shipments)

The warranty does not apply to damages caused by:

• improper use of the goods

• mechanical damage, frequent use, or wear and tear

• natural disasters (water, fire, lightning)

• other external influences

In case of a complaint, please contact us at the email address podpora@jansel.cz.

We will send you a complaint form and the address to send your complaint to.

A copy of the purchase document is required for the complained shipment.

Refusal to Accept for Complaint

The Seller is entitled to refuse to accept the Goods for complaint if the Goods are contaminated or their components are contaminated.

The Seller is also entitled to refuse the complaint of the Goods if the Goods are not delivered in accordance with hygiene regulations and general hygiene principles.

Out-of-court resolution of consumer disputes from the Purchase Agreement is the responsibility of the Czech Trade Inspection Authority, with its registered office at Štěpánská 567/15, 120 00 Praha 2, ID: 000 20 869, website: http://www.coi.cz.

Complaints of Transport Services

Before sending the goods, the condition of each piece is carefully checked, and the goods are sent to your address carefully packaged and protected against damage during transport. Despite this care, it may happen that the shipment arrives damaged. Such damages must be resolved immediately with the carrier:

• Check the condition of the shipment before accepting it from the carrier.

• In case of damage to the packaging (crumpling, tearing, soaking, etc.), immediately draw up a damage report on the spot.

• If the shipment is visibly damaged, refuse to accept it and its payment, and draw up a damage report with the employee of the transport company. Please inform us of this fact immediately by email at podpora@jansel.cz.

• If you discover damage caused during transport only after accepting the shipment, please inform the transport company employee of this fact without delay (within 2 working days), who will draw up a Delivery Report with you.

Do not send the damaged shipment back to our address, as the transport company would not recognize any subsequent complaint from our side. Only the recipient of the damaged shipment can complain to the carrier.

Terms and Conditions for Online Courses

1.1. If it is an online course, the subject of the service is the User’s right to access data content, pre-prepared video lessons, and accompanying PDF files stored on the Provider’s server (hereinafter referred to as „online course“) to the extent specified in the points.

1.2. Videos provided as part of the online course are available only in the form of online streaming data from the server jansel.cz. To watch the online course, high-speed internet connection is necessary. The online course is not available on media such as DVD, nor can it be downloaded to a computer for later viewing without an internet connection.

1.3. The online course can only be viewed on devices supporting HTML 5.

Scope of Service

3.1. By paying the price of the online course, the User obtains the right to access the course content ordered from the Provider for a period of 365 calendar days from the activation of access by the Provider.

3.2. After the expiration of the period defined in point 3.1, the ordered service is considered exhausted regardless of whether the User has used the service or not. At the User’s request, the Provider may, at its discretion, extend the User’s access period to the online course free of charge. However, there is no legal right to an extension of the period. The request must be made electronically to the email address podpora@jansel.cz with a brief justification.

Rights and Obligations of the User

3.1. The User has the right to use the services of the ordered online course within the time frame defined in Article 3.

3.2. The User is obliged to test before paying the online course fee whether the playback of video lessons works with their technical equipment (hardware and software) and the internet connection used. By paying for the online course, the User confirms that the sample video plays without problems and accepts the same quality and method of playback for the actual online course.

3.3. The User agrees to comply with the rules set out in Article 6 – Copyright Protection.

Rights and Obligations of the Provider

4.1. The Provider is obliged to set up access rights for the User to the ordered online course within 14 working days after receiving the full payment of the course fee from the User to its account.

4.2. The Provider has the right to terminate the User’s access to the online course prematurely without compensation if the User violates Article 6 of these Terms.

4.3. The Provider also has the right to terminate the User’s access to the online course without compensation in the following cases:

• Any video within the online course is streamed for one User on two or more different IP addresses.

• A video from the online course containing personalized identification elements of the User appears on third-party websites.

4.4. The Provider discovers attempts by the User to technically influence the method of playback of videos within the online course.

5.4. The Provider may reasonably inform the User of its other services in the form of advertising messages using the User’s email address, with the User agreeing to this. The Provider is obliged to stop sending any advertising messages to the User if the User informs them of this via email.

4.5. In the event of unavailability of the online course, the Provider is obliged to extend the access time to the service for the User by the same period during which the online course was unavailable. In addition to compensation for the time when the User could not access the online course, the User has no right to financial compensation or refund of the paid fee in the event of a server outage.

Copyright Protection

5.1. The online course, as well as the course held physically, is the intellectual property of the Provider, and the Provider does not grant the User the right to disseminate the work further by any means of electronic or other communication.

5.2. By paying the course fee for the online course, the User agrees that access and playback of the online course is not anonymous. The Provider records the IP address of each access to the online course along with the username used for video playback.

5.3. The User agrees that each video played within the online course is personalized with the User’s name. This is displayed in the image as an almost invisible watermark and simultaneously as a visible identification in the upper right corner of the video. The online course also includes several other personalized elements completely hidden in the image. All mentioned elements are an integral part of the online course, and in the case of unauthorized dissemination of the online course outside the Provider’s pages, they will be used in any legal proceedings for compensation for damages resulting from copyright infringement.

5.4. The User agrees not to download videos from the online course to their hard drive or other offline or online media intended for storing digital data. The User also agrees not to make any audio-video recordings of the played video within the online course. All such and similar activities are contrary to the Provider’s wishes and these contractual conditions.

5.5. The User agrees not to provide third parties with access data to the course.

5.6. Copyright protection also applies to attachments to individual chapters of the online course (in PDF and XLS format). Attachments are provided only for the User’s private purposes and it is prohibited to disseminate them to third parties.

Method and Form of Payment

6.1. Payment Method: Payment methods are connected to the payment gateway of GOPAY s.r.o., which provides secure technology for accepting credit cards and online bank transfers. Credit card numbers and electronic banking passwords are entered via a secure and trusted channel of PAY U s.r.o.

6.2. Payment Options:

1. a) Online by credit card: VISA, VISA Electron, MasterCard, Maestro.

2. b) Bank transfer: Raiffeisen BANK, GE Money, Fio, KB, ČSOB, mBank, and others.

6.3. Payment Form:

Payment is possible only in one installment; installment payments are not possible.

6.4. Bonuses

All bonuses to which you are entitled will be sent/accessed no later than after the end of the training and only on the condition that the order is duly paid and the client has not requested a refund within the guarantee period.

Money-Back Guarantee or Complaint Procedure

7.1. The company Massea Massage Academy s.r.o. guarantees satisfaction with its products and offers a money-back guarantee.

7.2. When ordering an online course, the Buyer has the right to withdraw from the contract without giving a reason, no later than 30 days from the official launch of the online course. Withdrawal can be made at the company’s registered office or electronically via email at podpora@jansel.cz with a statement that they are withdrawing from the contract and attaching a copy of the invoice/tax document. The Buyer will be sent a credit note for the amount corresponding to the purchase price of the online course. The amount will be returned no later than 30 days from the receipt of the email with the withdrawal from the contract. The amount will be returned via bank transfer. After withdrawal from the contract, access to the paid online course member section will be disabled and the Buyer will not be entitled to obtain and utilize bonuses purchased along with the online course.

Liability

8.1. Security: Access to the user account is secured by a username and password.

The Buyer is obliged to maintain confidentiality regarding the information necessary to access their user account and acknowledges that the Seller is not liable for any breach of this obligation by the Buyer.

8.2. Liability for website content: The website may be updated without prior notice.

Consent to the Processing of Personal Data

By filling out the sales form, the customer agrees to the inclusion of their personal data into the database of Massea Massage Academy s.r.o. Chudenická 1059/30, 102 00 Hostivař Praha 10, ID: 22108114, as the administrator, and to their subsequent processing for marketing purposes and commercial messages via electronic means in accordance with Act No. 480/2004 Coll., for the duration until the consent is revoked.

At the same time, the customer grants consent for the Seller to send them information about upcoming events and offers from its business partners.

Option to Unsubscribe

We want to use your data to inform you about our products and services, or to find out your opinion on them. Participation in such actions is of course voluntary. If you do not agree with them, you can inform us at any time so that we can block the data accordingly. In the case of email communication, you can unsubscribe at any time using the unsubscribe link provided in the footer of each email.

Final Provisions

11.1. In accordance with Act No. 101/2000 Coll., on the Protection of Personal Data, the User agrees that the Provider stores the data entered by the User when ordering the online course in its database and that it is entitled to process this data for the purposes of business relations with the User. This consent is granted for the entire duration of the business relationship with the Provider unless a special law stipulates a longer period.

11.2. If any individual provisions of these contractual conditions are invalid, the other provisions remain valid. Such a gap will be replaced by a provision corresponding to the purpose and meaning of these conditions.

11.3. The User understands that all information provided within the Provider’s online courses is intended solely for educational purposes of the topics. The author does not provide any medical recommendations in this course and does not prescribe the use of any method that could be applied without medical advice for the treatment of health problems, either directly or indirectly. Our intention is only to offer general information. All courses should be supported by a responsible client together with their doctor in their efforts to achieve health. If information from this course is used and the student does so independently, it is their free right. However, the author and publisher of this course do not assume any responsibility for their actions and possible consequences. The Provider is not responsible for the specific decisions of individual users. The Provider assumes no responsibility for personal, material, or health damages. During the pregnancy of the course participant, the Provider does not assume responsibility for any miscarriage.

11.4. These Terms and the relationship between the Provider and the User are governed by the legal order of the Czech Republic. In the case of judicial resolution of disputes between the Provider and the User, the relevant Municipal Court in Třebíč has jurisdiction.

11.5. Any communication between the Provider and the User takes place electronically in the form of email.

11.6. The Seller reserves the right to change the Terms. The amended terms will be announced appropriately on the website www.jansel.cz.

These terms of use come into effect on March 27, 2026.